FAQ

Navette Paris

Most Frequently Asked Questions:

Transfert VIP Paris answers all your questions to help you prepare your trip.

Booking and Planning

Booking is simple online in just a few clicks. Enter your pickup location, destination, date and time, and you will receive an instant confirmation by email.
Our drivers cover all major Paris airports: Charles de Gaulle (CDG), Orly, Beauvais, Le Bourget, as well as train stations and nearby cities.

Information Required for Booking

No worries! The driver monitors your flight in real time. If delayed, pickup time is automatically adjusted at no extra cost.
Yes, child seats and boosters are available upon request during booking to ensure a safe and comfortable journey for your children.

Transfers and Services

Absolutely. We provide transfers to major cities in France such as Reims, Rouen, Orléans, Lille, Deauville, and Le Mans, with maximum comfort.
Yes, the price shown at the time of booking is guaranteed, with no extra charges for traffic delays or other unforeseen events.

Pricing and Payment

The driver will be waiting at arrivals with a name sign. You will also receive a text message or phone call when they arrive.
We offer a full range: sedans, vans, and luxury vehicles, all recently maintained, air-conditioned, and clean for your comfort.

Advance Booking and Cancellation

Yes, bookings can be modified or canceled free of charge up to a few hours before pickup, according to our policy.
Yes, we offer tailor-made services for business transfers, conferences, weddings, and any event requiring reliable private transport.
Payment can be made directly to the driver in cash or by check, or securely online via credit card.
We recommend booking at least 48 hours in advance for airport or nearby city transfers. Last-minute requests may be accommodated depending on availability.
The driver will call you upon arrival and can wait at baggage claim with a sign, or at the station platform as indicated.
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